Consumers and markets
It is necessary to establish the description and objective quantification of the product’s sensory characteristics, prototypes and of the competing products at different points in the product life cycle. This is especially important in the product development and optimisation phases, in order to identify similarities and differences at the sensory level and to implement the necessary actions. When reformulating, optimising the product or introducing a functional ingredient, we need to know the sensory impact on the product in order to validate the new formulations and processes.
Another area of application of this service line is establishing sensory shelf life to monitor the loss of quality based on the sensory evaluation of critical attributes in product deterioration. The sensory profiles and sensory maps obtained provide key information to understanding product changes, category and strategic positioning in the market.
When developing the Preference Map, we take the same set of products, prototypes and competing products and combine the data from the products’ objective sensory characterisations with the hedonic ratings of the consumers. This enables us to identify which products the consumers like and why. The consumer segmentation according to tastes defines the preference drivers of each consumer group and the means of product optimisation.
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